Tell us what you need.
Email us about product setup, account access, billing, privacy, security, the REST API, CLI, webhooks, the agent skill, or MCP. We use your message only to understand and answer your request.
support@feedbackbasket.comDeveloper and agent support
Include the public site URL, the FeedbackBasket project name, the operation you tried, and the response code. For API work, include the operation ID from the OpenAPI document. Do not send a CLI token, MCP key, password, webhook secret, or session cookie.
Privacy and security
Tell us if your request concerns personal data, account safety, credential exposure, or a suspected vulnerability. Share the minimum data needed to reproduce the issue. Remove customer content and secrets from screenshots, logs, and attachments.
What to expect
FeedbackBasket is an online software product. Support is provided by email. Describe the result you expected and what happened. If the question is about one feedback item, you can include its stable ID. If the question is about a website widget, include the page URL and browser name. This context helps us investigate without asking you to disclose private access credentials.